Two Factor Authentication

Overview

Users can add a layer of security to Zenople with the two-factor authentication feature.

Users can log in to the system by entering the pin code sent to their email address for the two-factor verification. Moreover, they will receive the code entering which the users can access their account. When users try to log in from any new device, two-factor authentication will be required.

Users need to enter the code within 5 minutes of receiving the code otherwise the code will expire and they have to re-send the code to log into their account.

  Note: Checkmark on ‘Remember This Device’ to log in and skip this process further. If the users use the same credential on multiple devices, then they will receive the two-factor verification code accordingly. 

Users will receive the five-digit verification code via email. After entering the code and submitting it, you will be redirected to Zenople. 

This feature should be set up from the ATM application on the Person level to send and receive the verification code via email.

How to Set Up Two Factor Authentication

• Go to ATM application. Click on ‘Option’ under Settings main navigation. (ATM> Settings> Option)
• Choose ‘Person’ as ‘Entity’
• Search for ‘AllowTwoFactorAuthentication’
• Click on ‘Edit’ to make changes as the value will be set to ‘False’ by default

• Checkmark the boxes to select the required office staff 
• Change the ‘Default Value’ to ‘True’ and Save changes