OVERVIEW
The Email Invoice CC addresses stored on each customer's Service Profile are now visible in two places in the Reports module:
- Customer Report Template (Report Builder) — a new Email Invoice CC column has been added to the Customer template, displaying all CC email addresses configured for the customer.
- Email Log Report — a new Cc column has been added, showing who was copied (CC'd) on each email sent.
This gives office staff a clear, exportable record of CC recipients without needing to open individual customer records.
WHAT WAS ADDED
Customer Template in Report Builder
A new column — Email Invoice CC — has been added to the Customer template inside Report Builder.
- This column shows the list of email addresses that are set to receive a carbon copy (CC) of invoice emails for that customer.
- The value comes directly from the Email Invoice CC field on the customer's Service Profile page (under the Invoice section).
- If no CC addresses are configured for a customer, the column will be blank for that row.
Email Log Report
A new column — Cc — has been added to the Email Log report.
- This column shows the email addresses that were CC'd on each outgoing email.
- It appears alongside the existing columns: Email Address, To, Subject, Schedule Date, Sent Date, Email Status, Email Type, and Service Batch Id.
- If no CC address was included when the email was sent, the column will be blank.