Admin Tool Management (ATM)

Admin tool Management 

The following features have been added to admin tool  Management (ATM):

Proper Sequence of Task Templates

Task templates are now displayed in the correct order based on their sequence numbers, ensuring consistency and data uniformity. With this enhancement, users can rely on a standardized view of task templates, organized systematically according to their assigned sequence numbers.

This update eliminates discrepancies in task order, providing a seamless and structured experience for managing templates. The consistent ordering enhances usability and ensures that task data is presented in a clear and logical manner, improving workflow efficiency and alignment with user expectations.

Creation of 'AllowEntityShare' Option Property at Office and Person Level

The new AllowEntityShare option property is now available at the Office level in Zenople, enabling users to manage entity-sharing permissions based on office-specific requirements. This feature provides greater control and flexibility in defining access and sharing capabilities across different offices.

While the AllowEntityShare property operates at the Office level, Person-level access will take precedence, ensuring that individual permissions can override office-level configurations when necessary. Additionally, users with the appropriate permissions to share entities can now share with any Office, regardless of their access to that specific Office.

This update empowers organizations to streamline entity-sharing processes while maintaining a robust access control framework tailored to both office and individual user needs.

 Office-Level Office Hours Setup with After-Hours SMS Auto-Reply

 This enhancement enables users to set specific office hours in CST for each office location, along with automated SMS replies for messages received outside these hours. By providing automated after-hours responses, this feature improves communication transparency with candidates and employees, ensuring they are informed when staff will be available to respond.

Feature Details

1. Office Hour Setup (CST)
   1. Users can define start and end office hours from the option property at an office level, with time displayed and set in Central Standard Time (CST).
   2. Each office can configure its own start and end times, enabling precise control over office hours to suit location-specific schedules.
2. Automated SMS Replies for After-Hours Messages
   1. SMS messages received outside of the configured office hours (either before start or after end time) will trigger an automatic reply, notifying the sender that they will receive a response once the office reopens.
   2. Automated replies are based on the office's time zone. The system automatically adjusts the CST-based office hours to align with the local time zone of each office location.

Parameter Addition

• Office Hour Start Time CST Option property
  1. Entity: Office
  2. Property: Office Hour Start Time CST
  3. Type: Time Picker, single-select dropdown
  4. Default Value: 9:00:00 AM CST
  5. Description: This option property allows users to set the start time of office hours in CST. Triggers automatic replies for messages received before office hours begin.
• Office Hour End Time CST Option Property 
  1. Entity: Office
  2. Property: Office Hour End Time CST
  3. Type: Time Picker, single-select dropdown
  4. Default Value: 6:00:00 PM CST
  5. Description: This option property allows users to set the end time of office hours in CST. Triggers automatic replies for messages received after office hours end.

Implementation Notes

• Automatic Reply Mechanism: When an SMS is received outside configured office hours, the system will use the office location’s local time zone (converted from CST) to determine if the message falls within after-hours. Automated replies will be sent if the SMS is received before the start time or after the end time.
• User Interface: Both Office Hour Start Time and End Time option properties are displayed in the system’s UI under ATM > Setting> Option> Entity: Office>Option: System> Office Hour Start Time CST and Office Hour End Time CST settings, providing easy access for users to configure hours.

This feature enhances candidate and employee engagement by offering automated communication for after-hours SMS inquiries, helping set clear expectations for response times.