Overall Common

Overall Common

The following features have been added to the overall common in the mobile application.

 Media Access Policy Update

This feature updates the media access policies for both the Zenople and White-label mobile applications to comply with modern privacy standards and to seamlessly support limited media access permissions.

Functionality

• Policy Documentation Update: The media access policy documentation is updated to clearly outline the handling of limited gallery access.
• Platform Compliance: Ensures compliance with platform-specific privacy guidelines (e.g., iOS Photo Picker and Android Scoped Storage).
• Application Consistency: Applies updated policies to both Zenople and White-label applications without any feature disparity.
• Limited Access Handling:
  • The system gracefully handles scenarios where limited gallery access is granted by the user.
  • All features that depend on gallery access (e.g., image upload, profile picture selection) function properly within the scope of allowed access.
• The updates majorly affect the following areas:
  • OCR Scanner
  • Comment detail page
  • Document
  • Task
  • Handbook

Instant Messaging: Grouped Notifications

This feature enhances the instant messaging experience by grouping multiple notifications from the same user into a single, consolidated block. This reduces notification clutter and provides a more streamlined user experience.

Functionality

• Notification Grouping: Multiple instant messages from the same user are grouped into a single push notification until the user has viewed the messages.
• Similarity Identification: The system identifies messages from the same sender (or within the same conversation) to consolidate them.
• Notification Block Content:
  • The notification block displays the count of unread messages within the group (IOS).
  • The notification block displays the recent five unread messages within a single block (Android). 
• Navigation: A clickable notification allows users to navigate directly to the relevant conversation.
• Single Block for Multiple Texts: If a user sends multiple texts, they are grouped into a single block.
• Notification Behavior on Tap:
  • Tapping the group notification navigates the user to the specific user's chat page.
  • Tapping the notification dismisses the notification from the notification bar.
• Notification Clearance: If a notification is displayed in the notification bar and the user navigates directly to the chat screen, opening the corresponding chat from the chat list, the push notification for that conversation is automatically cleared from the notification bar. 

 Enhanced Search: Department Name Search

This feature enhances the search functionality across the application by enabling users to search by Department Name. This allows users to easily locate specific departments, even if multiple departments share the same primary customer, streamlining navigation and data access.

Functionality

• Department Name Search Support: The system supports searching by Department Name in all relevant search fields across the application.
• Comprehensive Results: The search returns all departments associated with the searched term, regardless of whether they belong to the same primary customer.
• Filter Implementation: The Department Name search is implemented as a filter within the relevant search fields.
• Dropdown Structure Handling: If a search field's dropdown lacks a tabular structure, the system will be modified to add a structure displaying the department with its associated organization name.
• Comprehensive Search Coverage: The Department Name search functionality is implemented in:
  • Contact search
  • Comment search
  • Global search
• Application-Wide Search: The Department Name search is functional throughout the entire application.