Creating a Custom Automation Rule
To create a new automation rule, users should follow these steps:
- Initiate the Creation Process:
- On the Automation Setup page, click the star icon and select + Add. This option can be pinned outside the star menu by marking it as a favorite for quick access.
- Access the Automation Creation Interface:
- A new UI will display:
- A list of pre-defined triggers on the left-hand side.
- A central canvas for configuring the automation rule.
- A new UI will display:
- Select a Trigger:
- Choose the desired trigger from the available list, organized into three categories: Applicant/New Hire, Assignment, and Others (detailed below).
- Configure Trigger Parameters:
- Specify parameters such as office locations, person status, or assignment status, as required by the selected trigger.
- Define the Action:
- On the canvas, select the action to be executed when the trigger is activated (e.g., sending an SMS, email, or survey).
- Save the Automation:
- Save the configuration to activate the automation rule.